Is anyone else having problems with the Adaptive Fast Charging cable melting?

[AC Question]

I've had my Samsung Galaxy S6 since December 22nd and I've been very happy with it. The new device has been functioning perfectly fine, but about a week back I began having a bit of a hard time getting the included Adaptive Fast Charging cable to connect correctly. I always seemed to have to place my phone in certain position in order for the cord to work, although afterwards, it charged like normal, generally in the usual span of an hour and fifteen minutes or so. However, eventually it got worse, to the point that I had to use electrical tape to hold the cord in the correct position. Today, it was not working at all, so I adjusted it and found that the cable would not work no matter what position I placed it in. I removed the tape, only to see that my charger had burned all the way through the cable near where it connected to my phone, severing most of the wiring and melting it down to its bare bones. Up to this point, the charger had not become hotter than maybe a cup of coffee, though it always seemed to raise my phone's temperature by a few degress, if not too much so. Is anyone else having this problem? What should I do?

 

[nahoku]

You probably just had a bad cable. Cables like you describe should have been taken out of commission at the first sign of trouble. Hopefully you didn't mess up your phone. There is nothing special about the cable that came with your phone... other than it might have larger wire due to it being fast charge capable (higher current). Set you phone to fast charge, use another cable (with the same charger) and see what happens. If your phone indicates it's fast charging, you should be fine. If not, you might need a better cable. Charging will always raise the phone temp a few degrees. Even the charger will get warm. As long as nothing is get "hot", then it's all normal.

 

[angelac21]

I too have purchased s6 in December and was awoken by a melting plastic smell. On touching the cable the part that connects to the phone was completely melted. Car phone warehouse didn't seem to worried and replaced the cable and charger. I contacted Samsung who told me to return the phone and charger to them but they can't facilitate a replacement while they investigate the issue. Really concerning I'm worried this could result in a fatality!

 

[lucianus_luciferus]

not to worry it is only 9v 2a dc. you will feel something like a bee bite at most.

 

[Erm10]

Mine hasn't melted but I wouldn't be surprised if it did, it gets very hot at times.