is anyone still having poor call quality after the update for the pixel 3?

[Android Central Question]

Pixel 3

I updated my phone last week and although the call quality has slightly improved, it isn't nearly what it should be. I can barely use loudspeaker but it's fine when I don't have it on loudspeaker.

Is anyone else still having this problems?

 

[Rukbat]

That sounds more like a hardware problem than a firmware problem. The phone is still under warranty, so contact Google. (Be nice to the customer service rep - s/he didn't cause the problem.)

 

[TiMar99]

I've had the same issue with using speaker phone since day 1

 

[mustang7757]

can also go in phone dialer app use code
*#0*# check you speaker , I forget somewhere I heard it mentioned and speaker started working again.

 

[lbelli01]

Yep. It's very sporadic and frustrating. Doesn't matter if I'm on speaker or not. Wifi or straight cell. Not sure what to do next.

 

[robinhelenehebert]

mine has been acting up as well.

 

[muggy]

I've been having this problem too. Been through support chat 3 times to reset various settings, problem still persists.

 

[robinhelenehebert]

I've been having this problem too. Been through support chat 3 times to reset various settings, problem still persists.

What do you experience? I had where people can't here me...there was a tinny sound etc.

 

[robinhelenehebert]

when I chatted with customer support...they had me send a report but you can't mimic the problem...I haven't heard from them. Since it's under warranty I should get a replacement.

 

[mustang7757]

when I chatted with customer support...they had me send a report but you can't mimic the problem...I haven't heard from them. Since it's under warranty I should get a replacement.

Maybe try talking to another agent or supervisor get it resolved.

 

[robinhelenehebert]

Maybe try talking to another agent or supervisor get it resolved.

Yes I did. She said they will get back to me.

 

[mustang7757]

Yes I did. She said they will get back to me.

I would try again but this time say you want to talk now to a supervisor , that your very disappointed in customer service they giving.

 

[robinhelenehebert]

I would try again but this time say you want to talk now to a supervisor , that your very disappointed in customer service they giving.

They want me to send in the phone. I'm trying a fix I saw on Reddit first.

 

[mustang7757]

They want me to send in the phone. I'm trying a fix I saw on Reddit first.

So what you going to do ? If it was me I would send it in .

 

[robinhelenehebert]

So what you going to do ? If it was me I would send it in .

I cleared the caller app cache and I'm going to test it. TBH since I got the Note I hardly use it.

 

[mustang7757]

I cleared the caller app cache and I'm going to test it. TBH since I got the Note I hardly use it.

Yeah but your paying for it , why not have it working the way it should .

 

[robinhelenehebert]

Yeah but your paying for it , why not have it working the way it should .

I agree but if I got it working ok then I'll be ok with that.

 

[mustang7757]

I agree but if I got it working ok then I'll be ok with that.

Lol

 

[robinhelenehebert]

Lol

Believe me if it acts up I'll send it in.

 

[mustang7757]

Believe me if it acts up I'll send it in.

Good ...