Is KitKat preloaded on warranty replacement phones?

[aameghoo92]

I'm going to do a warranty claim on my MAXX because I'm constantly getting the "Camera Error" error which prevents me from using the camera, with any camera app too. What I am wondering though, is if new phones are coming preloaded with KK. I was lucky enough to be able to actually get root on KK and I would hate if I'm unable to after getting a warranty replacement.

 

[Paul627g]

All depends on the carrier/warranty company if they decide to update the device or not. It may come with 4.4.x KitKat or it maybe on Jelly Bean still.

 

[mustang02]

From what I've seen they are on jellybean but they can change that at anytime.

 

[Masheen]

Warranty replacement phones ship with 4.4. Confirmed. I've got one. It works better with less problems than my previous Maxx after I preformed my own upgrade. Just tell them that you're having problems, if you are, and they will next day air you a refurb with 4.4 no charge.

 

[Blade765]

I got my refurb late last week, and it doesn't have KK on it yet. So it seems like it's quite literally "luck of the draw". YMMV.

 

[Sandman333]

It may not be pre-loaded (my new MAXX was not, but unknown about replacement phones), but my new MAXX started downloading it as soon as I powered it on. Told it not to install just yet. Have to root first....

 

[aameghoo92]

thanks for all the responses. Just hope I get lucky, guess the sooner I try the better my luck. Gonna file a claim now