Is my Honor 6x broken or is it just a bad phone?

[Toby Roberts1]

I've had an Honor 6x for about 9 months now. It's been fairly rubbish since I got it but I've put up with it because it has a lovely camera and I kind expected to get what I paid for given how cheap it is.

Generally it runs okay, a bit slow, but cheap android slow not anything super out of the ordinary. But when it comes to certain apps: Spotify, Snapchat and the Camera app are the main culprits, it is basically unusable. I have to use spotify in offline mode most of the time just to get it to even vaguely work and even then I often have to restart the phone to make it functional and scrolling past about D in the artists causes the app to crash completely. Snapchat crashes so often that I have just deleted it from my phone because I can't use it, and the native camera app is painfully slow or just altogether doesn't work meaning I've missed a bunch of great photo opportunities.

I just wondered if anyone else has experienced similar problems and it is just a cheap and not that great phone, or if this is unusual and maybe there is an issue with my handset that I need to sort out because I don't want to keep using a phone that takes 10 minutes to play one song on spotify. Any help would be greatly appreciated!

 

[wcavaliere88]

My wife has the 6x and does not experience these issues. it's not the quickest device but apps work fine. She has been using the device and a daily driver for almost a year and half. Maybe doing a factory reset, maybe there is something corrupt somewhere or contact Honor, I believe you have a year warranty.