- Jun 27, 2016
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I couldn't find a answer to my question in the existing threads.
I bought a T2 via ebay, and I am concerned that maybe the protective lens is missing.
I compared the phone I bought to a demo at a local Verizon store, and while the demo had a flush surface, my phone has a raised ridge (about 1mm high) around the edge of the screen. The screen is inset from the body of the phone. I think the attached picture shows the ridge pretty clearly.
So, is this phone missing a layer, or is this how it looks from Motorola?
I don't want to go back to the seller to insist on having a new lens provided unless I am absolutely sure it is missing. I also don't want to try to pry off the protective lens sometime later, and instead destroy the fragile second layer of the screen.
I sent this image to the seller and they have claimed that the protective lens is in place (no surprise). Maybe it is, but then I want to understand why my phone looks so different from the one in the store. I did ask a store employee about it, but he didn't seem to be any more familiar with the phone than I am.
If one installs the flexible glass screen protector from Verizon (the additional one that goes over the protective lens), does that protector sit above the edges of the phone body, or does it make for a more flush surface between the screen and the phone body? In other words, maybe the device in the store had this additional protector on it, and that's why it looked different from my phone.
Thanks!
I bought a T2 via ebay, and I am concerned that maybe the protective lens is missing.
I compared the phone I bought to a demo at a local Verizon store, and while the demo had a flush surface, my phone has a raised ridge (about 1mm high) around the edge of the screen. The screen is inset from the body of the phone. I think the attached picture shows the ridge pretty clearly.
So, is this phone missing a layer, or is this how it looks from Motorola?
I don't want to go back to the seller to insist on having a new lens provided unless I am absolutely sure it is missing. I also don't want to try to pry off the protective lens sometime later, and instead destroy the fragile second layer of the screen.
I sent this image to the seller and they have claimed that the protective lens is in place (no surprise). Maybe it is, but then I want to understand why my phone looks so different from the one in the store. I did ask a store employee about it, but he didn't seem to be any more familiar with the phone than I am.
If one installs the flexible glass screen protector from Verizon (the additional one that goes over the protective lens), does that protector sit above the edges of the phone body, or does it make for a more flush surface between the screen and the phone body? In other words, maybe the device in the store had this additional protector on it, and that's why it looked different from my phone.
Thanks!