is my Tempered Glass interfering with the S Pen?

ScooterSue

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Dec 7, 2014
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I just upgraded from Note 2 to Note 4. I cannot use the feature of pressing the button and having the air command pop up. I am wondering if the tempered glass is interfering with this. Any solutions?
 

Rukbat

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Feb 12, 2012
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It shouldn't, since it works electronically, not by pressure. (There's an additional layer on a screen that uses an S-Pen, that sends a signal to the pen and receives a signal back - kind of like an RFID device.) If there's anything metallic in the composition of the screen it could shield the signal, but if it's made for a Note, it should have been tested with the S-Pen. You could try contacting the vendor.)
 

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