is there Gear S2 compatibility problem with Note 10+

[ShaggyKids]

Hi there,

Got me a new Note 10+ and after I connected it with my Gear S2 I find that the watch faces won't allow me to do anything with the settings on them. I've used the same purchased watch face since I found it a number of years ago and have had the S2 for years. It did exactly what I wanted it to do. Now I can't even access the settings. It's also not displaying all the notifications I could display before.

Does the Gear S2 not play nice with the Note 10+ or what's going on? Any suggestions on how to get this working again?

Thanks,
Deb

 

[me just saying]

no problems here though I did lose the watch face I was using when I first got the note 10+ was the wearable app a fresh install on the new phone or from a backup? do you have all the latest updates?

 

[ShaggyKids]

no problems here though I did lose the watch face I was using when I first got the note 10+ was the wearable app a fresh install on the new phone or from a backup? do you have all the latest updates?

I don't know about updates. How would I know and where do I get the updates from?

I used to have screens I could go to, like settings for example. I could press my screen down with my finger and change things.

I can't do anything with these screens.

 

[me just saying]

go to the wearable app on the phone and tap on updates. you really need to answer the other questions in my other posts.

 

[ShaggyKids]

go to the wearable app on the phone and tap on updates. you really need to answer the other questions in my other posts.

Just did the updates thing. Says I'm all up to date. I'll try again now.

I'm sorry, I will check for your answers.