Issue with jb update

[standog100]

I just did an OTA update on my galaxy nexus, the problem is I getting the error message "unfortunately,the process.android.process.acore has stopped"...help pls

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[Insp_Gadget]

Sounds like you have an app that got corrupted or may not be 100% compatible with JB. Are you doing anything specific when the error pops up?

You can try clearing the cache on any apps that sync. Also, check for any apps like 3rd party live wallpapers, utilities, etc. They may need updates.

You may have to uninstall some apps and add them back one at a time to find the culprit.

 

[anon(847090)]

I will post this here if you ever want to do a factory restore. I do this when an update is released to avoid upgrade issues.

http://forums.androidcentral.com/ge...er-factory-restore-root-any-nexus-device.html

 

[standog100]

I finally did a factory reset...it's ok now...

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