its taking forever for my phone to restart

[AC Question]

i had to reboot my galaxy A3 by holding down the volume button, home button and power button at the same time for it to restart. on my screen there has been the android logo now for about an hour and its says downloading and do not turn off target!! nothing has happened so far

 

[RogMoore]

Perform a Hard Reset by just holding the volume up key and the power button.