Stopped by the mall this afternoon. I wanted to pick up some diamond earrings as birthday present for my lady friend. I already knew what I wanted because I was at the store last weekend. This store is probably one of the three biggest jewelry chains in the country. I showed the clerk the ones I wanted. She put them in the store's own fancy gift box and asked me how I wanted to pay. I said credit card. The store's credit card machine was next to the register, behind the counter.
I told her that I need to touch credit card machine with my Note 5 to pay. She said they didn't have those touch to pay machines yet. I assured her that it would work She was skeptical, but allowed me to walk behind the counter with my Note 5. The transaction went through within 3 seconds. At that moment, the store manager walk over and told her there was no way that she was letting me walk out of the store with $3000 earrings without paying. The clerk showed the manager that the transaction went through and the receipt had already printed. (even the approval code was clearly visible) The manager didn't buy it for a second. She insisted on seeing my actual credit card. She said the store's credit card machine definitely was not set up to take payment from iPhones.(didn't want to correct her that it was an Android phone... Galaxy Note 5)
I didn't have my credit card with me. All I had was my driver's license in the folio case of my Note 5. She was having none of that. I tried to show her on my phone what Samsung Pay was. She refused to listen and was already on the phone with someone. I didn't realize she had called the cops. The local county cops must have already been somewhere inside the mall because they showed up in less than 2 minutes.
The cops sided with the store manager and insisted that I must pay for the earrings. I told them to look at the receipt which clearly said I had paid. One of the cops ask "how did it show him as paid if he didn't have a credit card with him?" The manager FALSELY accuse me of running some kind of credit hacking using my iPhone.(again, NOT iPhone!!!)
I couldn't leave the store with the earrings because I had already PAID! This went back and forth for 15 minutes. I even showed videos from Samsung's own YouTube channel on how Samsung Pay worked. Finally, the store manager's district manager called the store back and they talked on the phone for another 5 minutes. Finally they agree that I had indeed paid for the $3000 earrings. At that point, I was hopping mad and I told them I didn't want the earrings. I wanted a refund. So the clerk started processing a refund. I gave her my Note 5 to touch the credit card machine so there's no misunderstanding. The refund went through and a refund receipt printed out.
As I was leaving the store, the manager still looked at me like I was a hacker trying to rob the store. She said "don't you come here no more with your hacking iPhone or I'll send your white *** to the poe-lease..."
The cops turned and looked at her like "don't call us for stupid things like this again...." 
I give up. What is wrong with people these days?
I told her that I need to touch credit card machine with my Note 5 to pay. She said they didn't have those touch to pay machines yet. I assured her that it would work She was skeptical, but allowed me to walk behind the counter with my Note 5. The transaction went through within 3 seconds. At that moment, the store manager walk over and told her there was no way that she was letting me walk out of the store with $3000 earrings without paying. The clerk showed the manager that the transaction went through and the receipt had already printed. (even the approval code was clearly visible) The manager didn't buy it for a second. She insisted on seeing my actual credit card. She said the store's credit card machine definitely was not set up to take payment from iPhones.(didn't want to correct her that it was an Android phone... Galaxy Note 5)
I didn't have my credit card with me. All I had was my driver's license in the folio case of my Note 5. She was having none of that. I tried to show her on my phone what Samsung Pay was. She refused to listen and was already on the phone with someone. I didn't realize she had called the cops. The local county cops must have already been somewhere inside the mall because they showed up in less than 2 minutes.
The cops sided with the store manager and insisted that I must pay for the earrings. I told them to look at the receipt which clearly said I had paid. One of the cops ask "how did it show him as paid if he didn't have a credit card with him?" The manager FALSELY accuse me of running some kind of credit hacking using my iPhone.(again, NOT iPhone!!!)
I couldn't leave the store with the earrings because I had already PAID! This went back and forth for 15 minutes. I even showed videos from Samsung's own YouTube channel on how Samsung Pay worked. Finally, the store manager's district manager called the store back and they talked on the phone for another 5 minutes. Finally they agree that I had indeed paid for the $3000 earrings. At that point, I was hopping mad and I told them I didn't want the earrings. I wanted a refund. So the clerk started processing a refund. I gave her my Note 5 to touch the credit card machine so there's no misunderstanding. The refund went through and a refund receipt printed out.
As I was leaving the store, the manager still looked at me like I was a hacker trying to rob the store. She said "don't you come here no more with your hacking iPhone or I'll send your white *** to the poe-lease..."
The cops turned and looked at her like "don't call us for stupid things like this again...." I give up. What is wrong with people these days?
Facebook
Twitter
Instagram