Just did a hard reset on my Galaxy Grand Prime and asking for my Google account?

[AC Question]

just did a hard reset on my galaxy grand prime and asking for my google account

just did a hard reset on my galaxy grand prime and asking for my google account,I enter my google account that was on my device and this is what i get please sign in for this device using one of the owners account which I am entering my gmail that was attach to my device

 

[B. Diddy]

Re: just did a hard reset on my galaxy grand prime and asking for my google account

Welcome to Android Central! It has to be the Google account that was attached to the device prior to the hard reset. Are you certain you're entering that account? If so, did you recently change your Google password online? If so, you have to wait 72 hrs after the change before you can log back into your phone with that new password.