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Just got my Samsung J5 back from repair and update, now I can't access play store


AC Question

Phone has been updated to 6.0.1 after having locked up totally.

B. Diddy

Senior Ambassador
Mar 9, 2012
Welcome to Android Central! Can you give more details? Does the Play Store not open at all? Does it open, but your account doesn't show up? Does your account show up, but it doesn't let you install apps?