LCD Screen Cracked- Squaretrade Warranty Question

ET2E

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Jun 28, 2015
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Hello Android Community!

Happy Wednesday! Unfortunately, my beautiful S5's LCD just cracked and the display won't come on and it's not even year old.

I bought my phone at Costco with a two year protection plan from Squaretrade and was wondering if any of you have had experiences where Squaretrade has replaced your LCD/Screen. If you do please share them with me! I have been looking all over the internet and there is nothing out there about Squaretrade and S5's.

Also, my outside bezel got pretty messed up and I wanted to ask if anyone has had the bezel replaced. I know that it's probably unusual for someone to want to replace their bezel, but its a big dent and will probably snag my pants if I try to put it in my pocket. So would I have to ask Squaretrade to repair the bezel and the LCD or will they just not fix it all?

I appreciate any kind of response. Thank you all in advance!

Happy Browsing!
A Broken S5 Owner
 

AXEL314

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Apr 21, 2015
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If you purchased warranty with squaretrade, I suggest calling them directly. I've dealt with them a number of years ago and the customer service was fine. I'm sure they'll repair your phone but you will probably have to pay a deductible - just call them up.

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