Leaving Verizon

MalachyNG

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Jul 18, 2012
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Yesterday I signed up with T-Mobile for service on my shiny new pair of Nexus 4s for the wife and I and we ported our old VZW numbers over. I'm just curious what the process is as far as paying our last Verizon bill and any pro-rated stuff for the partial month we used our old account. From what I understand once you port your old number to a new carrier your account is suspended and that's the end of it.

When I sign back into MyVerizon online it says there are no numbers associated with my account and it won't let me log in unless I choose one of our old numbers from a drop down list. When I choose a number it brings me to the account site again like normal but both phones say they are suspended but also that there is a request going through that can take 2 hours... Did I just tell Verrizon to claw my number back from T-Mobile? I hope not. I just want to pay off my last bill and cancel my service.

Nothing against Verizon. Just made sense to switch since I have strong T-Mobile service where I live and work and I can save quite a bit of cash every month by switching.
 

dpham00

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They would send you one final bill for the prorated charges plus etf, if applicable. They won't bring the line back to Verizon unless you explicitly ask for it. Since you already ported the lines, you can may need to call them in case you have any inquiries.

Sent from my Verizon Samsung Galaxy Note II via Tapatalk 4
 

MalachyNG

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Thanks. I am hoping that's the case. I'm just paranoid that the account login page counted as requesting the numbers back because it had me select one of our 2 old numbers from a drop down before bringing me to my account page and then it said something about a pending request on the account.

We did wait until we were on month-to-month for both lines so no ETFs. We had held ourselves over by getting used galaxy nexuses last year in anticipation of moving to month-to-month this summer and possibly switching carriers to save money (and also to keep unlimited data). T-mobile has the best bang for your buck in our area at least as far as HSPA+ coverage and cost. They are also working on rolling out their LTE network.

Verizon wasn't bad to us though. I feel like you hear the extremes mostly on message boards. Either people are frothing-at-the-mouth mad at a carrier or company or they are in total love with it. To me the service was great and the coverage was good. It worked in the rural area I grew up and originally got the service. But I live in a metro area now and will probably live in some type of metro area for a few more years yet and T-Mobile offered the best price for what I needed. I am glad I made the jump to an unlocked GSM phone because at least if I get sick of T Mobile I can move to another GSM carrier like AT&T. Or if I travel it is much easier to find prepaid SIMs for GSM phones than it is to try and activate a US CDMA phone on a foreign CDMA network (or get an unlock code to use a SIM on a CDMA/GSM phone like the droid 2 global from verizon). No major feelings in either direction though. I left because it made sense and I might come back if it makes sense later.
 

dpham00

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Fyi,most current Verizon phones are factory sim unlocked. They can be used on other carriers domestically and internationally

Sent from my Verizon Samsung Galaxy Note II via Tapatalk 4
 

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