LG doesn't care about unlocked phones in the USA.

[liam7777]

I am using an unlocked LG V30 on the T-Mobile network. The phone is appx 1 year old. I have been advised by LG that no updates have been released in the USA, since March 2018 for these phones. However, T-Mobile advises that they have issued a few updates to customers that bought a "locked" phone from them, and that I must get updates from LG directly. LG advised me that they have no new updates for my "unlocked" phone. I was told by an LG rep that I could bring my phone to a LG repair center, but that they may not be able to assist with this and/or that any "forced" updates installed may cause operating issues.

Any ideas as to how to get LG to issue the updates?

 

[Rukbat]

No, they said they won't. Unless you buy more than 51% of the company's shares, you can't "force" them to do anything. But you can look in https://forum.xda-developers.com/lg-v30 to see of anyone has a captured update file. ("Captured" because update files delete themselves after updating the phone.)

 

[Mike Dee]

Did you try installing LG Bridge on your PC?

 

[liam7777]

Did you try installing LG Bridge on your PC?

I just tried and rec'd an error message. It wont install as I am using XP.

 

[liam7777]

No, they said they won't. Unless you buy more than 51% of the company's shares, you can't "force" them to do anything. But you can look in https://forum.xda-developers.com/lg-v30 to see of anyone has a captured update file. ("Captured" because update files delete themselves after updating the phone.)

I am not comfortable in doing any unauthorized updates. Phone is still under warranty. Thanks.

 

[B. Diddy]

You've probably heard this before, but it's not a great idea to continue using XP these days: https://www.wired.com/2017/05/still-use-windows-xp-prepare-worst/

 

[TheMarcus]

LG doesn't care about their phones period. You buy LG because you like what it offers out of the box. When you expect more from LG, you'll get nothing but disappointment.

I think unlocked phones in general get neglected. Samsung and LG both seem bad at keeping their unlocked models upgraded vs their carrier models.