LG G3 does not get recognised by iMac as a USB - only charging

hannahars79

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lg g3 does not get recognised by IMac as a USB - only charging

My Lg G3 was sent away for repair after cracked screen. Since getting it back (apparently it was reset to factory settings) my IMac does not recognise it as a USB device. Computer used to give me the options of only charging or syncing, etc. but now, when I plug the mobile into computer, Mac only charges it, nothing else. Does not even come up with any options or prompts.
Downloaded PC suite and still nothing..
Tried plugging LG in to a library computer, it came up with "the USB device attached to this computer has malfunctioned and Windows does not recognise it".
Before sending the phone back for the 3rd time to the repair team, is there anything I could try to sort this out????
Getting pretty desperate here..
 

B. Diddy

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Welcome to Android Central! When you connect the phone, swipe down the notification panel--is there a USB icon there? If so, tap it and make sure MTP is selected. Does that make a difference?

Also, make sure the microUSB port is completely clear of debris.
 

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