LG G3 Stuck on Lock Screen and won't restart.

RachelPrimrose

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Feb 4, 2016
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Strange Problem :

My LG is locked in the horizontal position of the lock screen. I don't have a lock code, I just swipe, but swiping won't work. The screen doesn't react.

The power button on the back turns the screen off and on, but no matter how long I hold it, it doesn't give me the option of restarting the phone.

The touch screen still works, because if I double tap it, the screen still turns on, but the screen doesn't react to any other touch.

What should I try? What can I do?

I thought of just letting the battery die down all the way and then seeing if I could restart it, but instead I'm charging it right now, wondering if maybe the charge was too low for it to run properly.

One last thing, this happened while I had quite a few (common) apps running - Chromecast, pinterest, Facebook, google inbox etc.

Thanks!
 

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