I bought 1st Nexus 4 on Sep, 2012 and use for awhile. But the 1st phone have problem with camera "not responding" so often. I contacted Google Play to get the replacement on June 2013. The 2nd phone didn't have camera issue anymore, but it has the screen issue when I compared them side by side.
The screen show grid lines and reflected bright dots both when screen on or off. Easy to see under the sun or direct light. I email Google and sent them pictures, then they acknowlege the issue and sent me another phone. This 3rd phone also have the same screen issue. So I complainted again and after someone said, no that's the way it is, then I said why somebody said it's the issue, someone says it's not? Then, they agreed to sent another phone to me. The 4th phone have the same screen issue.
I reported that the 4th phone have the same issue, then at first, someone reply to my email and said that they in process of refund since I have 3 phone with the same issue. But then someone else replied and asked me to send pictures again on the 4th phone. I told them I don't want to spend time to take pictures again. They can see pictures I sent already.
"The grid pattern is supposed to be there since that is simply the digitizer to register touches on the phone", they said, but the glass should be dark enough so we should not see them, as I didn't see them on the 1st phone.
I put all the pictures together here:
https://plus.google.com/photos/1163...s/5913132379407296977?authkey=CJPs15KA8631yAE
Anyone see the same things? Contacted Google? How did they repond to your case? Let share with us on the issue.
Thank you.
lutran
By the way, all the new phones have good camera, the call volume is louder, and didn't get as hot as the 1st phone I had.
The screen show grid lines and reflected bright dots both when screen on or off. Easy to see under the sun or direct light. I email Google and sent them pictures, then they acknowlege the issue and sent me another phone. This 3rd phone also have the same screen issue. So I complainted again and after someone said, no that's the way it is, then I said why somebody said it's the issue, someone says it's not? Then, they agreed to sent another phone to me. The 4th phone have the same screen issue.
I reported that the 4th phone have the same issue, then at first, someone reply to my email and said that they in process of refund since I have 3 phone with the same issue. But then someone else replied and asked me to send pictures again on the 4th phone. I told them I don't want to spend time to take pictures again. They can see pictures I sent already.
"The grid pattern is supposed to be there since that is simply the digitizer to register touches on the phone", they said, but the glass should be dark enough so we should not see them, as I didn't see them on the 1st phone.
I put all the pictures together here:
https://plus.google.com/photos/1163...s/5913132379407296977?authkey=CJPs15KA8631yAE
Anyone see the same things? Contacted Google? How did they repond to your case? Let share with us on the issue.
Thank you.
lutran
By the way, all the new phones have good camera, the call volume is louder, and didn't get as hot as the 1st phone I had.