This has been happening since about 1 a.m. after I did a hard reset (holding down the power button for 10 seconds) because the Camera app kept crashing. I have tried doing a factory reset and the Phone is still stuck in a loop at the MetroPCS logo. This has happen after certain apps, such as G-Mail and Metro Web crashes without warning when trying to load pages and/or E-Mail. I tried a factory reset to fix that too, but that didn't solve that issue, either (I ran LG Backup and restored all but two of my apps, which failed to restore, and there settings, so that could be a possible reason why it didn't work. I didn't restore the phone's settings). The phone is not rooted and it has it's OEM OS with all updates to the Android OS and just about all Apps. Help would be greatly appreciated.