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LG phone stopped making calls through Bluetooth chevy eguinox

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Android Central Question

I would use voice on car Bluetooth and say a name to call and it would call. The last few days when I try this it says either you need to turn on web activities or I can't help you with that and hangs up. I have a 2012 chevy equinox and a LG phone
 

B. Diddy

Senior Ambassador
Moderator
Mar 9, 2012
161,989
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Welcome to Android Central! Can you tell if it's the car system or the phone giving you that message? You can tell by the voice -- does it sound like the usual Google speaking voice, or the car system's voice?
 

L G4

Member
May 21, 2018
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I'm Not sure. This happens after I say Voice and it connects to my phone and I say Call name. and it used to call without any problems
 

Rukbat

Retired Moderator
Feb 12, 2012
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Has either the phone or the car had an update recently? That could make them incompatible. If that happens, one fix is to forget the pairing on both the car and the phone, then pair them again.
 

L G4

Member
May 21, 2018
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The phone has not updated and I don't know about the car. Have not had it the dealer. I tried unpairing and then pairing. still no luck, Thanks you for helping
 

B. Diddy

Senior Ambassador
Moderator
Mar 9, 2012
161,989
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Ok, I might have found it. Open your Google app, tap Menu>Settings>Account & Privacy>Google Activity Controls, and make sure Web & App Activity is turned on.
 

L G4

Member
May 21, 2018
5
0
0
I tried all those things. Nothing worked,The only way I can call on voice is say dial and then say number, If I say call name it doesn't work
 

B. Diddy

Senior Ambassador
Moderator
Mar 9, 2012
161,989
316
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When using the phone outside the car, are you able to use an Ok Google command to call a name? I'm still trying to narrow the problem down to the phone vs the car system.
 

L G4

Member
May 21, 2018
5
0
0
Well I tried what you said about the ok Google and now its working. I never used ok Google b4. But thank you so much for your help