LG phone won't tell me how much data something takes up

[Android Central Question]

My phone's telling me it's running out of data space, but when I look at my data storage to see what would free up the most space, the phone just gets stuck "computing" or "calculating" how much data something takes up. Is it normal for such a task to take several hours (I once left it on overnight to do this and it still hadn't made any apparent progress by the time I checked the following morning) or is there some sort of problem that keeps it from finishing its calculations/computations?

 

[B. Diddy]

Welcome to Android Central! Which LG phone?

Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html

 

[belodion]

Also, try backing out, then opening again: the calculation may then show completed. Or, Power Off and Restart.