LG V30 camera cant focus only in slow mo mode

[Giorgiguluashvili]

Camera works fine,in all modes, except slow mo.it cant focus,makes some noices,you know,it tries to focus.issue is only for main camera,because wide angle works good in slow mo

There is sample

https://youtu.be/aXDRYNgDY5U

I cleared cache and data,restart phone and hard reset,nothing helps

Lenses are clear,sensors too

Can you help me?

Is it sofware problem or hardware?

 

[Rukbat]

It seems to be trying to, but something is stuck - you need a new camera module. Since it's not under warranty, you could try tapping the side of the phone sharply with something hard, like the handle of a screwdriver while it's trying to focus. If that doesn't clear it up, the module has to be replaced.