LG V30+ stuck on logo, reboot shows 'erasing', then back to logo again.

[Android Central Question]

Hello,

I have an LG V30+ US998. I have updated the software to android 9 via LG UP. Now it's stuck on logo "LG V30+ ThinQ". I tried power off (power and volume down pressed for 10 seconds). The logo disapears and for 5 seconds I have a circle and under the circle it's written "erasing". After 5 seconds the logo appears again and the phone is stuck on the logo again. Any help would be appreciated. Thank you.

 

[mustang7757]

Try factory reset in recovery

I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply.https://forums.androidcentral.com/showthread.php?t=409154

 

[BergerKing]

[Thread moved to LG V30 subforum.]

 

[laureion]

Hi,

The phone doesn't allow me to enter recovery mode.

 

[mustang7757]

Hi,

The phone doesn't allow me to enter recovery mode.

Hi welcome!
Then you'll need to go to a repair center .

 

[B. Diddy]

Welcome to Android Central! Are you able to use LG Bridge to reinstall the firmware? https://www.lg.com/us/support/help-library/lg-bridge-download-how-to-use-CT10000026-1438110404543

 

[laureion]

LG Bridge says no mobile device connected.

 

[laureion]

I solved it by pressing volume down while connecting to USB and the phone ran into update software mode. After that LG UP recognized my phone and I used it to downgrade back to Android 7 official software.

 

[B. Diddy]

Great! I'm glad you figured it out.