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Lock screen issues

Grumpisheep

New member
Sep 24, 2016
2
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0
I got the new alcatel yesterday, it's a wonderful phone so far, but I'm having issues with the lock screen pattern, I can't disable it anymore, it's been disabled by the administrator or credentials storage on that phone, how can I fix that , and does the phone being encrypt have something to do with it?
 

Javier P

Ambassador
Feb 21, 2014
19,480
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Welcome to the forums. Have you already tried clearing credentials in settings - security?
 

Grumpisheep

New member
Sep 24, 2016
2
0
0
I've tried that but it looks like it didn't work, maybe I should turn my phone off and on? Maybe that'll do something.