lock screen problem

8taylor8

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Jul 4, 2015
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On the galaxy s6, i had changed it to finger print unlock. I woulf like to change it back to swipe but it wont let me. The option in a lighter gray then the othwr options. I dont know what to do.

Posted via the GS6
 

AzD

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Oct 23, 2011
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Try:

>Lock screen and security >Other security settings >Clear credentials

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8taylor8

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Jul 4, 2015
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That did it. Thank you. clearing the credentials? What all does that do? It didnt mess anything else up did it?

Posted via the GS6
 

AzD

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Oct 23, 2011
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I must confess, I have no idea what it does, I just know it worked for me when I had the same issue. I haven't noticed anything else being adversely affected by doing this.

Sent from my Nexus 7 using Tapatalk
 

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