Locked out of Galaxy Note 5, how can we get back in?

[AC Question]

the thumb print stopped working and I don't remember the backup password. Is there any way to get in. thanks

 

[Almeuit]

Re: Locked our of Galaxy Note 5, how can we get back in?

Hello!
I would try logging into your Google Account on a PC and then go to Android Device Manager (https://www.google.com/android/devicemanager). From there you can setup a new password and GPS/Locate your device.

You can also check this guide out as well -- http://forums.androidcentral.com/am...s/640158-guide-forgot-password-read-here.html.

 

[Hectorius]

You can always give it back to the rightful owner....