locking problem with nexus

[Gideonjo]

I've had five Nexus's now and they all had the same problem they would all lock while I was using it. Sometimes every 30 seconds or sometimes it would work for 10 mins nicely. When it locked it would just not unlock for ages, when I slid the bar it just locked and went black again. I was just wondering if anyone else had this or a similar problem, or possibly lend some advise to a distressed nexus user. - I have called Google and they said they knew nothing of the sort.
- Thanks for any help or comments

 

[anon(847090)]

5 devices all have same problem? I cant believe that. post a screenshot.

there is a setting to increase the lock period. go to Settings-->Display-->Sleep.

the lockout period will increase. black screen and not unlocking for ages is really hard to believe especially with 5 devices. post a screenshot.

 

[pbelfi]

Since you've had five that all the lockup problem then.seems to me that the problem may be with some piece of software that you may have installed on all five Nexus 7's how about when had a clean out of the box Nexus, did you have the lockups then?

Sent from my Nexus 7 using Android Central Forums

 

[Gideonjo]

Yer I did have the problem when I was setting one of them up it was locking. How can I post a screenshot all you would see is a black screen. I don't know all the apps I downloaded were all in the top downloads - but it can't be as said one locked when it was setting up.

 

[ChromeJob]

I have a video that walks you through some security and locking settings, you might take a look and review the settings on your N7. (Mod: video is "monetized," edit link if you feel it should not be embedded. Or PM me, I'll do it.)

Google Nexus 7 Tutorial: Adding security and privacy to your tablet - YouTube

I suspect like pbelfi that you have some software doing this; your described behavior is certainly not stock behavior. If you do a factory reset and don't install any third party apps, do you still have this problem, or do your devices start doing this later? (Please don't factory reset just to test, as it will remove data and application settings.)

 

[Gideonjo]

My nexus is working fine today - I dunno how but the problem has been resolved thanks for the advice