Lockout screen switches every time I try to unlock phone

[JetJock79]

This is so odd .......yesterday, after connecting my gear S, I've had issues with my lock screen. I have it set for finger print.....but every time I turn the screen on, it goes back to swipe. Odd thing is that in the settings, it still shows fingerprint. Am I missing something ? When I put it on pattern though, it has no issues , and always has the pattern every time I turn e screen on. The only issue is with finger print.

 

[JetJock79]

Yes....I have already cleared the cache partition, and booted up he phone three times.....still same issue.

 

[SpookDroid]

Is the Gear S added as a trusted device to keep the screen unlocked? It's a long shot since you say PIN works, and if this were the case, PIN should also show up as swipe when the S is connected.

 

[JetJock79]

It has been added as a trusted device. But the lock screen still switches over to swipe. So it's still "locked" in a sense. If I make it so it's not a trusted device, will she still communicate with the phone for s health? How do I make it so it's not a trusted device? Thanks for the info!

 

[AlphaTango414]

Yes while it is set as a trusted device and connected together you will just have a swipe lock screen. If the phone disconnects from the Gear then your phone will require a fingerprint unlock.

 

[AlphaTango414]

BTW
Settings>Personal>Lock Screen and Security> secure lock settings > smart lock > Trusted Devices

 

[JetJock79]

^^ worked......HUGE THANKS!!! ^^

 

[SpookDroid]

Glad you got it sorted. Trusted Devices set to 'unlock' your phone, don't really fully unlock it (I wish they did, but nope), you still have to swipe to unlock.