Lost Contact names on new Galaxy, how can I get it back?

[dagsky]

Lost Contact names on new Galaxy

Hey all, hope someone can help out. I bought a Galaxy s5 & the Vodafone bloke tried to copy my contacts from my Galaxy Y to my Galaxy s5. I am not 100% sure the method he used but now on my new galaxy s5 i only have a list of contact NAMES but no numbers with those names. On my galaxy Y i only have numbers with NO names!

I've left my phone with them for 4 days now & they can't resolve the issue. They said that i have a VCR file. I strongly suspect that this store has no idea what they're doing because when i asked what i'm supposed to do now they said they could not help further!

I have not synced my old phone with google/gmail at all.

 

[B. Diddy]

Re: Lost Contact names on new Galaxy

Welcome to Android Central! They mean that you have a .VCF file. Do you know where the .VCF file is? This is one of the kinds of files that contain exported contact information. If you can locate that file on your phone and copy it over to your computer (via USB), then you could try importing those contacts into your Google Contacts: https://support.google.com/mail/answer/183711?hl=en.

In the future, I would strongly recommend associating all of your contacts with your Google Contacts. This will ensure that they are always kept safe in your Google cloud, and you'll avoid issues like this one.