Lost Contacts

Tim Bell1

Active member
Oct 8, 2014
43
0
0
Visit site
I did a factory reset on my Droid Turbo and as I was putting everything back noticed my contacts are gone. I thought I backed everything up. So is there anyway to recover. Verizon cloud didn't have the contacts

Posted via the Android Central App
 

Crashdamage

Well-known member
Jan 18, 2015
1,960
0
0
Visit site
Do you mean it just didn't work or do you mean it didn't work because you did not save your contacts to your Google account?

Android since v1.0. Linux user since 2001.
 

cdmjlt369

Well-known member
Jul 14, 2012
244
3
0
Visit site
This just happened to me also. Only had them backed up by Verizon cloud. Contacts would not restore and they were gone from the cloud.
 

Crashdamage

Well-known member
Jan 18, 2015
1,960
0
0
Visit site
Google did not save my contacts.
You mean you did not save your contacts to Google. Sorry, but if you have no other backups, I'm afraid the contacts are gone.

From now on save them to Google. You'll have automatic backups and restoring or transferring them will be a snap.

Android since v1.0. Linux user since 2001.
 

Crashdamage

Well-known member
Jan 18, 2015
1,960
0
0
Visit site
The exact method varies a little by the device and I don't have a Motorola Turbo. On my Nexus devices, when you start a new contract, check at the top and make sure it says 'Google contact' and the name of the account you want to save it to. Your phone might be a little different. The user manual will tell you exactly how.

Android since v1.0. Linux since 2001.
 

Forum statistics

Threads
942,841
Messages
6,916,148
Members
3,158,683
Latest member
Ugr