Loud static noise when making calls

[ericho803]

My Samsung Galaxy S6 is experiencing an issue where a loud continuous static noise is heard after a call connects (either making or receiving calls). This makes it impossible to hear the person on the other line. This happens randomly but seems to be happening more often than not. Doesn't appear to be a speaker issue as it is fine when calling through WhatsApp. I have also replaced the SIM card but issue remains. Does anyone know what might be causing this, does my phone need to be replaced? Thanks.

 

[Laura Knotek]

Please see your other thread. This is closed, since the other one will get better response from folks who can help you.