Low volume on newly acquired N6

[reykjavik2012]

I find the nexus 6 volume during phone calls to be terribly low. Switching to speaker was even lower. Obviously I tried raising the volume. Anything I'm doing wrong or can do to increase volume? Didn't have this problem on my last phone (htc m8).

 

[B. Diddy]

Welcome back! Who's your carrier? Does the phone have a VoLTE (HD Voice) setting? If so, try toggling it on or off.

Is media volume good through the external speaker?

 

[reykjavik2012]

Media volume is insanely loud which is awesome.

Carrier is vzw. I was hoping it had HD voice but it doesnt (if it does, I can't find the setting - looked everywhere.)

 

[B. Diddy]

Does this help? Enable/Disable Voice & Video - HD Voice - Nexus 6 | Verizon Wireless

 

[reykjavik2012]

Thank you! That was very helpful. Enabled it. I'll let you know if it worked.

 

[reykjavik2012]

Didn't seen to make it any louder. Also the speaker sounds tinny with slight distortion when people talk. Not being picky as I've never had this issue with any of my prior phones. But the media audio plays distortion free and loud so I'm hesitant to immediately presume it's a hardware issue.

 

[B. Diddy]

Have you discussed this with Verizon? Maybe you could find out if Advanced Calling is activated or not. Or perhaps you need a replacement SIM card.