Media and phone volume goes down and become mute automatically for Samsung On8

A

AC Question

The volume goes to zero, need to increase it again, but after some time it again reduces to zero
 

Matty

Q&A Team
Mar 15, 2014
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Welcome to AndroidCentral 😃 Hopefully we can get you sorted!

Are you currently using a case for your Galaxy On8? Maybe one of the side rails is pushing up against the volume keys and turning the volume down.

Next thing I would look at is, do you have any "Do Not Disturb" rules or settings enabled? This would make the phone silent during certain times of the day.

You can check in Settings -> Sounds & Notifications -> Do Not Disturb -> Automatic Rules. (make sure it all says 'off').

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