Messed up my new M8

[Davemcc]

I am new to the Android platform and I've only had the M8 a week or so. I have lots of questions and some concerns. The most pressing of these is that I hit Force Stop on Google Play Services and I cannot figure out how to restart the app. I have searched online for an answer to no avail.

All the selections are greyed out. I have tried to clear the cache and restart. Here's a screenshot to illustrate.

Please help and thanks in advance.

 

[Golfdriver97]

I am new to the Android platform and I've only had the M8 a week or so. I have lots of questions and some concerns. The most pressing of these is that I hit Force Stop on Google Play Services and I cannot figure out how to restart the app. I have searched online for an answer to no avail.

All the selections are greyed out. I have tried to clear the cache and restart. Here's a screenshot to illustrate.

http://i201.photobucket.com/albums/aa288/davemcc1234/Screenshot_2014-05-15-22-10-51.png

Please help and thanks in advance.

Welcome to the forums.
Restarting (as in full shutdown) the device should restart Play services.

Edit: I just took a look at mine (I haven't force stopped Play services) and the same buttons are greyed out too.
Is Play services running?

 

[Davemcc]

Welcome to the forums.
Restarting the device should restart Play services.

I wish. I restarted the device several times before that screenshot was taken.

Thank you for the welcome.

 

[Golfdriver97]

I wish. I restarted the device several times before that screenshot was taken.

Thank you for the welcome.

Is the app running? Go to Settings>Apps>swipe over to running.

 

[Davemcc]

Is the app running? Go to Settings>Apps>swipe over to running.

It is not listed on the running apps page.

 

[Golfdriver97]

It is not listed on the running apps page.

Ok. Maybe try opening up the Play store? That might force it to start up again.

 

[Davemcc]

When I use the play store app, it gives me a log in error. I can't access the app. I tried to install an app from the browser to see if it would try to install and reboot play services, but I got another error and it didn't download. Play Store is telling me that it is installed (on the browser version) but it does not appear in my app list.

Edit: I switched the phone over to ART. I have read that apps are optimized for ART so that may restart Play Services in the process. I figure the worst case scenario is that I will have to perform a hard reset or I'll brick it and have to go back to my ancient iPhone 4.

 

[Skyway]

Have you done a factory reset?

Posted via Android Central App

 

[Geezerb]

Did you do a restart, battery pull style?

Sent from my HTC One M8

 

[Davemcc]

Have you done a factory reset?

Actually, the conversion to ART seems to have fixed the issue. I was able to log into Google Play and download the app that I had previously tried to download.

Don't worry, I have plenty of other questions on my mind about this new phone that I will roll out in the next few days.

 

[Preformer19]

Did you do a restart, battery pull style?

Sent from my HTC One M8

Sir, are you under the influence tonight...

 

[Geezerb]

Sir, are you under the influence tonight...

There are 2 types of shutdown. Holding the power button past the restart screen will present you with a full shutdown, the equivalent of a battery pull. Hope you know that.

Sent from my HTC One M8

 

[B0WIE]

Maybe try full restart (disable quick restart).

 

[craftmatic35]

If you haven't tried it yet disable fastboot (in settings>power) then restart your device. My understanding is that with fastboot enabled the phone keeps the RAM powered up. This may keep your Google play services disabled.

Sent from HTC One M8 Using AC Forums app

 

[Davemcc]

There are 2 types of shutdown. Holding the power button past the restart screen will present you with a full shutdown, the equivalent of a battery pull. Hope you know that.

Sent from my HTC One M8

That is helpful to know for future use. Switching to ART seems to have solved my immediate problem and as a side benefit, I came home from work today with 71% battery life remaining.

 

[ImmaSlave4U]

^ What is "ART"?

 

[Davemcc]

^ What is "ART"?

I'm going to call it an alternate operating system...then wait to be corrected.

 

[craftmatic35]

^ What is "ART"?

Probably a launcher.

Sent from HTC One M8 Using AC Forums app

 

[Jesus Janica]

^ What is "ART"?

It's a new runtime for android,sometime in the future it may completely replace the current android run time which is Dalvik

Posted via Android Central App

 

[craftmatic35]

It's a new runtime for android,sometime in the future it may completely replace the current android run time which is Dalvik

Posted via Android Central App

Thanks. Learn something new everyday.

Sent from HTC One M8 Using AC Forums app