Michael Burke

[burkex90]

Hi everyone,
I Built data centers for a living, mainly working with raised access flooring.
I am now retired and living in Savannah Georgia.

 

[Moscow Desire]

Welcome to AC!

As with overheating...... It seems you were shipped by mistake, the Droid 3 EC model, which was developed for extreme cold polar environments. This would explain the intolerances to a warmer than usual environment.

While using a car dock accessory, the device will get unusually warm while the charging system tries to charge, while continually using GPS and probably Wifi simualtanously. After a period of time, the EC will exceed tolerance levels.

Display crackage due to extreme heat. Displays are normally maxxed out @400f or about 200c. Although tests have indicated that a sudden immediate change from a hot to cold environment, could result in a cracked display. Similar to spilling ice cold water on smoking hot glass. But as it's an EC model, these rules don't apply. It is probably due to a mismatched charger, straining to match the discharge levels administered by the Tri-R battery.

Battery failure can occur at temperatures above 60c. Due to the explosive nature of the Droid 3 EC battery, mostly after the addition of Tri-Lithium-R to the composite construction, extreme care should be taken in above normal temperatures. Especially with the Droid 3 EC. Although the battery composite is safe for most normal operating temperatures within a polar environment, Tri-Lithium-R can become unstable at temperatures above 70c. This is why this battery was shipped exclusively with the Droid 3 EC.

Droid 3 EC's were shipped with a specific wall charger, indicating compatibility. Using a non-specified charger, could result in exceeding the Tri-Lithium-R's tolerance level, resulting in a possible explosion equal to .1 kilogram of RDX. But this is a worse case scenario. Typically the battery will vent toxic gasses in lue of detonation, in 65% of testing cases.

EC devices, were shipped with a wrapped label around the device and accessories, indicating this device was EC. Although I suspect many slipped through the system un-marked.

It's a pity, as the Droid 3 EC is technically a "one off device" and as such, it is unsupported. As it is a one off device, most carrier reps are unfamiliar with it, as it's not a mainstream device.

Oh, welcome to AC.

 

[burkex90]

Thanks for your information. Is there a physical difference between the two phones that would be visibly noticed. There was nothing indicating that it was an ec device. The wall charger that I received is the same as the droid 1. The battery is a BF5X 3.7 volt lithium ion polymer battery.
So I do not think that I got an EC model. What else do you think could cause the problem.
One thing that I noticed right from the start is that the phone will not recognize the car dock without the charger being plugged in. Totally unlike the Droid 1 with the magnetic sensor. The Droid 1 would go into car dock mode about 3 centimeters before it was fully snapped into the plastic case.
The Droid 3 on the other hand does nothing when it is in the dock until the charger is plugged in. Then it goes into car mode. If I unplug the charger it immediately goes out of car mode and the weird thing is the usb outlet on the phone continues to supply power to the car charger lighting the indicator light on the charger. This is not residual voltage, it will keep the indicator light in the charger lit for hours.
Why is it pumping voltage out of the usb port? I really think that I got a lemon and Motorola is using the screen crack as an excuse to void the warranty.

 

[Moscow Desire]

Chances are, I should beat my 10 yr old, for sitting here and accessing my AC account a few hours ago. Butt whipping pending....

But I guess it's my fault, for teaching her technical things.

As phones get more sophisticated, of course they demand more power. This holds true when charging, especially when using the phone at the same time.

This is probably why your phone has to be plugged into the car charger, when docked.

The same as when you plug into a USB connection (pc), you'll notice the device gets hotter than normal.

Will it get hot enough to crack the screen, no. In most cases, it won't. Typically, if it were a bad battery, the battery would, well, become distorted, and in some cases, explode. Unlike "my daughter" said, with enough rdx to blow your hand off.

But a blown battery, could cause damage, as shown in a lot of cases.

A bad battery, could, and in most cases, cause a lot of heat when charging. Could it cause your screen to crack, well yes. If the screen had flaws to begin with. But it would have to get damn hot.

Can you prove it to your carrier, probably not. But I would guess, you can negotiate, and come to some sort of agreement. It may not be the best, but with the circumstances, you should be able to meet halfway.

Remember, they don't want to lose you as a customer. Just stand your ground.