Missing battery stats on Zenfone 3 Max

[Damien Pijaczynski]

Hello,

I can't see any battery usage stats on my brand new Zenfone 3 Max (ZC520TL), Android 6.0.
In the native battery stats screen, no apps are reported, and the message "Informations about battery unavailable" is shown.
I've even tried with GSam app, but no luck either: it just says that Bluetooth is consuming 100% of the battery, and there again no apps shown.

What can I do? Is there someone else who face the same problem?

Thanks in advance,
Have a good day.

 

[B. Diddy]

Welcome to Android Central! Try wiping the cache partition: ASUS ZenFone 3 Max ZC553KL - Recovery Mode - HardReset.info

 

[Damien Pijaczynski]

Hello, Thanks!
In fact, an update of the firmware was published on 02/21, and now the applications are displaying in the battery stats screen. So, I guess it's solved!

Thanks again for your help,
Have a good day.