Mobile to Wi-Fi then back

[tiggervd]

This has probably been addressed before, but I don't seem to be able to find the answer.....why is it when I turn on Wi-Fi then turn it off, I have to reboot the phone in order to connect to internet again? Is there an easier way? Is this common? Thanks so much for any help.

 

[robrecht]

No, that is not normal. Have you been playing with any of the radio settings?

Thanks, Robrecht

 

[yodatom10]

If your jot rooted then you need to go get a replacment as this is not common

 

[tiggervd]

No I have not played with any of the settings...other than when the latest update came out, I set the phone to 3G only...I am not in a 4G area. The phone is not rooted. When I turn on Wi-Fi, my 3G icon disappears. Is that suppose to happen? And when I turn off Wi-Fi I wait for the 3G icon to reappear. Should this reappear immediately? Or does it take a few minutes? Maybe I'm not being patient enough, but after a minute or two it doesn't reconnect so I reboot. It will start with 1G then finally go to 3G. Kind of a pain.

 

[robrecht]

Menu, Settings, Wireless & networks, Mobile network -- I assume this setting is checked so it reads: "Use phone for data connection when Wi-Fi is unavailble."

Give tech support a call, and when you feel you're talking to someone who's moderately intelligent, follow their directions to troubleshoot (& perhaps) replace the phone.

 

[Eric The Duke]

Is the SSID of the network you are trying to connect to hidden? I was having wi-fi problems when using a network with a hidden SSID. I started broadcasting my SSID and now I don't have any wi-fi connecting problems.

 

[bjboucher]

You could always try a factory reset to see if that fixes it, especially since if you call tech support they will have you do one anyway. It should take less than a minute to switch back to 3G when you turn off WiFi.

 

[Who?]

You could always try a factory reset to see if that fixes it, especially since if you call tech support they will have you do one anyway. It should take less than a minute to switch back to 3G when you turn off WiFi.

Less than a minute? It should take less than 10 seconds.

 

[bjboucher]

Less than a minute? It should take less than 10 seconds.

Which is still less than a minute, so technically I am still right. Thanks!

 

[Who?]

Which is still less than a minute, so technically I am still right. Thanks!

True! But if it's taking someone 50 seconds to switch from wifi to 3G, something is wrong.

 

[tiggervd]

Well all of a sudden, it's working now! Maybe I didn't have something checked under settings I should have...I'm baffled, but at least it's working!!