Moto E4 battery

nd191

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Jan 20, 2021
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Hello -- been having some problems charging my battery. It is not "wireless charge" enabled.

Have tried swapping out the cable, the adaptor, tried charging from a power pack vs wall outlet. The response is inconsistent regardless of the method used.

Sometimes it will say "not charging," other times it charges very slowly (5% or less in an hour). Until recently about 90 minutes was enough to fully charge from ~50% battery.

I've tried using an app called Ampere, but all that does is confirm the battery is accepting a charge. Latest accepting is 190mA, & discharging at about twice that, 370mA.

My concern is that the battery needs to be replaced. I would prefer to do this before it has died completely.

Any advice?
 

nd191

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Jan 20, 2021
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Yes I understand what safe mode is, and how to start the OS in safe mode...
But what am I supposed to do in safe mode that will help me solve this problem?
 

mustang7757

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Feb 6, 2017
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Yes I understand what safe mode is, and how to start the OS in safe mode...
But what am I supposed to do in safe mode that will help me solve this problem?
It disables 3rd party applications and apps to make sure they not causing this , you just monitor to see if you still have a issue , it doesn't fix anything just troubleshoot
 

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