Moto G3 speakers acting weird after updating to Android Marshmallow. Pls help. What do I do?

[AC Question]

Moto G3 speakers acting weird after updating to Android Marshmallow. Pls help.

I have a moto G3 and after updating to Android Marshmallow the speakers of the phone act weird. Sometimes, the phone shows that the volume is full but the speakers don't work whereas mostly they do work. Is it a software or hardeare issue. I am a bit concerned. Please help.

 

[David Alfredo]

was it working fine when the device run 5.1.1 ? have you tried a factory reset ?