motorola edge xt2063-3 5g not showing

[youvnor]

Recently i upgraded my mobile plan to 5G.
My operator has my phone on supported devices but on the phone i see no were an option for 5g.
It stay connected as 4g+

Where should i look?

 

[mustang7757]

Welcome to AC!

Whos your carrier?

Under settings>connection>Choose Preferred network type.
Check 5G On (Automatic 5G/LTE/3G/2G)

 

[youvnor]

My carrier Is wind3 in Italy. The main problem Is that under preferred network type there Is no 5g option

 

[youvnor]

Can it be my old SIM?

I changed the offer without changing the SIM
[The offer is really good: no call limit, no data limit, 500 SMS per month at 16,99€]

 

[mustang7757]

Can it be my old SIM?

I changed the offer without changing the SIM
[The offer is really good: no call limit, no data limit, 500 SMS per month at 16,99€]

If you have a old sim then definitely replace it