Movies won’t download google play movies

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Android Central Question

I have multiple movies I bought from google that I’ve downloaded in the past. After an update it deleted all my downloaded movies. I’m trying to download them again on google play movies and many are saying “couldn’t download <movie title> the format of this video isn’t supported.”

What the heck? I could download them before. The format hasn’t changed. I have other movies with the same format that download. What’s up google?

I’ve tried on both my iPad Pro and iPhone XS. I’ve restarted both devices. More than enough storage. How do I download them?
 
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