Msft "InTune" doesn't recognize encryption

[OUGrad05]

Guys Microsoft InTune is an app my organization uses to "secure" data. Additionally we require all phones be encrypted. One of the reasons I chose the Pixel XL is because it is encrypted by default (that's what I was told and sure enough was true for me).

I've got to the security settings and it does show my phone as being encrypted, additionally, I've discussed this with Google's support (which was not a good experience) and they confirmed my phone was encrypted. Does anyone know why the encryption on this phone is not being accepted by a security driven application that requires encryption? Is it a phone problem? A noughat problem? Or simply InTune not being up to date with the latest version of Android? It's tough not having work sync'd to my phone, MSFT hasn't been able to help and neither has corporate IT so I'm hoping there's something simple that's being overlooked by everyone?

 

[mcshady1996]

intune doesn't recognize file based encryption, which is brand new for the pixel. all other Android phones use device based encryption by default.

i also have the same issue and i cannot find a timeline anywhere on the net from Microsoft saying when the app will be updated to recognize file based encryption.

 

[OUGrad05]

Can I encrypt the device?

 

[mcshady1996]

the device is already encrypted, as you said above..... it's the style of encryption that intune doesn't see.

there's nothing you can do about it except wait until Microsoft updates their app