Multiple Exchange Accounts on Thunderbolt HTC Sense

[Lynner]

I thought this would be useful information for those of you that have multiple e-mail addresses and would like to sync multiple exchange accounts to your thunderbolt, IE (your personal information, and a companycalendar)

You may have notice that in HTC sense if you go into the settings and try and add an additional exchange account through there it does not let you it only lets you edit the already configured exchange account.

However if you go into your email where you can view edit delete etc. and push your menu key select accounts list and select new account. from there you will be able to add multiples of whatever kind of account you wish.

Hope this helps anyone who needs it.

 

[KarbonKopy]

Wow, nice. Thanks!

 

[dmcman73]

You were able to setup a second Exchange account? I just tried that, got all the way to "Name this account", clicked the finish setup button and was greeted with "This account could not be setup at this time" error.

 

[Lynner]

Yeah i have a total of 3 exchange accounts 1 is pulling everything 1 is pulling just calendar and one is just pulling mail and calendar

Could try a battery pull?

I have done it on both Unrooted and Rooted Thunderbolts running the default HTC Sense

 

[anon(220176)]

You were able to setup a second Exchange account? I just tried that, got all the way to "Name this account", clicked the finish setup button and was greeted with "This account could not be setup at this time" error.

Yes, same problem here. The error I get, though, is that it complaint I have entered the "Wrong username/password" even though I did entered the correct one. It ONLY work if this is the FIRST exchange account setup. Any subsequent setup will fail.

Tried it on 2 HTC Thunderbold, same thing.

 

[Lynner]

Depending on your server for the username you may need to put the full e-mail address in as well.

 

[Lynner]

I promise this works

 

[dmcman73]

Yes, same problem here. The error I get, though, is that it complaint I have entered the "Wrong username/password" even though I did entered the correct one. It ONLY work if this is the FIRST exchange account setup. Any subsequent setup will fail.

Tried it on 2 HTC Thunderbold, same thing.

Some exchange servers require you to supply a Domain name to login or to enter the domain name followed by a \ then your username like this: DOMAIN\USERNAME.

 

[larsdennert]

Wow this is big. would all your exchange accounts happen to be on the same domain and that is why it works for you?
Anyone else get this to work? HTC has not been an option for us because of this.

 

[DroidDaddy]

Wow this is big. would all your exchange accounts happen to be on the same domain and that is why it works for you?
Anyone else get this to work? HTC has not been an option for us because of this.

I've got five exchange accounts with one of them from a different domain since it's from an entirely different company. It's also an Exchange 2007 account versus the other four are all Exchange 2010 accounts. No problems, they all push just fine.

 

[88 FLUX]

I have not had a problem with multiple Exchange accounts since day one, including adding them in the standard Accounts section on the phone. Not sure why others are having issues. But as an Exchange admin, I can tell you with certainty that errors such as "Your account could not be setup at this time." and stuff like that is usually a server-side issue. Not a client-side issue. Tell your IT department or network admin to take a look at why you're getting the issue. For example, there is a known ActiveSync bug with Exchange 2010 (and maybe 2007 but I don't believe so) that if you are a domain admin, ActiveSync setup will give you that error if you don't manually allow inheritable permissions on your domain account.

 

[jrapp]

I will only say that I can add multiple Exchange accounts. However, it only works for a short period of time. I get authentication issues (rejections) after a couple of days. Too bad. I would like to get this to work.