Music Streaming interruptions

[levarpiper@gmail.com]

I just recently got a P10 plus, and loving the device except for a few quirks that I've been unable to resolve. The issue in questions is that i use various streaming apps for podcast and music, and whenever the screen goes to sleep on its own the app will stop working. I found a workaround which is to put the screen to sleep myself by pressing the power button, but i'd like to know what setting is causing this issue and how can i set it up to not close those apps on screen lock.

 

[virxbmc]

I have a much older P8 lite, but check under Battery Management (or search) for Protected Apps. Add the apps that need to continue working when the screen is off.
If Protected Apps is not there anymore, it might be called something like Battery Optimization.

 

[levarpiper@gmail.com]

i do have it designated as 'don't close' yet it still happens

 

[Snapphane]

New owner of a P10 Plus here as well and I have also had similar issues. I found a padlock that seems to hold the app in memory, you find it in the recent screen. But might just have been lucky today.

 

[Hairy Brain]

I also have this issue on my Honor 8 Pro. Played around with different things and still can't solve the issue.

Very annoying

 

[dov1978]

Weird. Mine are all working fine on my P10 as long as they're protected in the battery settings. I think YouTube is the only one that still closes when you turn off the screen but that's the case for that app on any phone.

Are you using Battery Saver by any chance?

 

[levarpiper@gmail.com]

I found the solution on another site, so i thought i would share it here.

Settings - Apps - then press the settings button at the bottom of the screen - special access - ignore battery optimization - show all.

Then make the changes there.

Cheers,