Mute disappeared from volume down

[mspinevillefd]

S21 that I used with Verizon then T-Mobile. Volume key all the way down is vibrate, one more press and was on mute. Switched to AT&T few days ago and it will no longer go down to mute. Stops at vibrate. Can only assume that the SIM card install packet changed something but neither AT&T support, Samsung support nor 2 days worth of google gave me a fix. How do I get my mute option back via the Volume Down key?

 

[mustang7757]

Att had that issue in past , can try pull down notification panel tap sounds toggle?

I'll leave a Link to register so you can communicate here , As a guest account you can only post questions but can't reply.
https://forums.androidcentral.com/showthread.php?t=409154

 

[mspinevillefd]

Pull-down Sound toggle is only momentary. I'm constantly alternating ringtone/notification from loud, vibrate, mute many many times a day based on situations I'm in. I don't want to drag down a menu everytime. Surely someone knows where ATT highjacked it so I can fix it back

 

[mustang7757]

Pull-down Sound toggle is only momentary. I'm constantly alternating ringtone/notification from loud, vibrate, mute many many times a day based on situations I'm in. I don't want to drag down a menu everytime. Surely someone knows where ATT highjacked it so I can fix it back

Hi welcome to AC!
You can try Samsung sound assistance app in galaxy store it has more options

 

[mspinevillefd]

I tried it

 

[mustang7757]

You tried the app?

The only thing I can suggest is flashing from carrier firmware to the unlock and it works as I'm on unlock version with Att

 

[mustang7757]

I changed you to the post owner, moved this to the s21 Forums

 

[mspinevillefd]

Thanks

 

[mustang7757]

Your welcome