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"Mute" icon to the right of the contact name in messages


AC Question

For some reason two of the people in my messages have a mute symbol to the right of their name and I can't figure out what it is or how to turn it off. Any help would be much appreciated.

King James4

New member
May 31, 2016
I'm having the same problem as well I with my Samsung Galaxy 6 but the only thing I can see is that all the contacts have iphones nothing else to figure out how to remove it or what causes it