Mute is pressed when screen off / same for pause in music player

Dima_G

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Feb 2, 2019
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Hey people,
Kudos for the wonderful work in this forum, first of all!

Bought a new P9 and there's a constant problem where Mute is pressed when screen is off (or in pocket) while on call / same for pause in music player (VLC).

touch disable mode is turned on in the settings btw,
I also downloaded 2 apps which should keep the phone locked in pocket and they don't really help

I really don't know what else to to do...

Thanks,
Dima.
 

Dima_G

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Feb 2, 2019
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Quick update:

Experimented with the phone today and found out it's probably a problem with the earbud with mic I'm having, also tested the phone with another pair and same problem.
It seems that the mic-button is pressed somehow, triggered by the touchscreen.
I don't know, maybe the P9 is only compatible to Huawei earbud+mic...

Anyone else experienced something similar?