My 20Ultra suddenly locks

TabGuy

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Jul 3, 2011
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It's odd. I can be typing, I can be watching a video, it doesn't matter. My phone will return to the lock screen and the phone is locked. I have to unlock it to get back to where I was. There's no pattern as to what app I'm using or any given time frame. It may not happen at all today or may happen 3 times in the next hour.

Have you had this happen? How do I troubleshoot this?
 

B. Diddy

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Mar 9, 2012
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Any magnets nearby? Are you using a flipcover case and folding the cover so that it's up against the back of the phone? A magnet in the right place might make the phone think that a smartcover has been closed, hence making it go to the lockscreen.
 

TabGuy

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Jul 3, 2011
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Any magnets nearby? Are you using a flipcover case and folding the cover so that it's up against the back of the phone? A magnet in the right place might make the phone think that a smartcover has been closed, hence making it go to the lockscreen.

No magnets or flip cover. My case has a kickstand. Maybe I'll try it for a while without the case to see if anything changes.
 

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