My Asus Memo pad fhd 10me302c-a1-bl is not charging past 12 percent, why?

[AC Question]

asus memo pad fhd 10me302c-a1-bl not charging past 12 percent

have tried several times to charge however nothing past 12 percent

 

[B. Diddy]

Re: asus memo pad fhd 10me302c-a1-bl not charging past 12 percent

Welcome to Android Central! Are you charging from a wall outlet or a computer USB port? Use a wall outlet whenever possible. Also let it charge undisturbed--don't try to use it. If that doesn't help, then try different charging cables and plugs. If that still doesn't help, then the problem might be a faulty microUSB port, a failing battery, or worse yet, a failing motherboard.