my daughter may have wrecked my phone please help

Tony tata

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Mar 13, 2014
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hey guys, my daughter got ahold of my phone while i was napping, and she may have wrecked my phone. the screen is on and i see things, but only the hard keys work. it makes a weird sound when i button is pushed, and theres just this weird blue bar that is slowly moving up and down the screen. anyone have any suggestions? it wont let me power down so i can reboot in to safe mode. i have no clue what to do.
 

systemofadown1

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Dec 7, 2012
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If you hadn't already tried it. power and volume down at the same time for about 7 Seconds should perform a hard reset.
Best of luck & if that doesn't work there are plenty of brilliant people here who will probably come up with a viable answer :)
 

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